Servicing Requirements

What are Ecosafe’s Servicing Requirements?

Your Ecosafe Plant must be serviced annually by an Ecosafe approved and qualified Service Contractor, who is familiar with the unique design of the system and the biological principles involved in its operation.

Ecosafe’s approved service contractor is:

Peter Hawthorne
Licensed Drainer
Phone: 07 5478 8106
Mobile: 0422 025 099

The service is carried out in accordance with the requirements of AS/NZS 1547:2000 On-site domestic-wastewater management. In order to comply with legislation, following each service, immediately on payment of the account, a copy of the Servicing Report is forwarded to the Council.


What are the Maintenance Requirements?


The Council requires that the Ecosafe Plant is checked annually for sludge depth. When the sludge reaches a depth of approximately one metre the primary tank will need desludging by a properly licensed and Council-approved Contractor.

When your system is serviced by Ecosafe’s Service Contractor (FILTERCARE – see above) the sludge depth will be noted in the report forwarded to Council.

The Primary Tank may need desludging after 5 years depending on the extent of usage.


How to reduce sludge build-up in the Primary Tank

The natural biological principles used in the Ecosafe Plant require that only bio-degradable material is acceptable for treatment.

The following practices are recommended by AS/NZS 1547:2000 in order to reduce sludge build-up in the Primary tank:


Use of Disinfectants, Chemicals & Other Products

The Ecosafe Plant has sufficient capacity and robustness to accept the usual household products such as soaps and detergents in normal quantities.

However, the primary treatment of waste in the Primary Tank is dependent on the presence of bacteria. Any household cleaning products containing disinfectants will reduce bacterial population, and therefore reduce the effectiveness of the treatment process in the Primary Tank.

The following practices are recommended by AS/NZS 1547:2000 in order to keep the bacteria working effectively in the Primary Tank:


Sand Filter Maintenance

The size and location of the Sand Filter should be noted, and the following advice followed: